Frequently asked questions

Roamavo is a travel eSIM service that helps you buy mobile data for international trips without swapping physical SIM cards.

An eSIM is a digital SIM built into compatible phones, tablets, and watches. It lets you install a mobile data plan using a QR code or setup instructions.

Choose your destination, pick a data plan, verify your account, complete checkout, then install your eSIM from the email or dashboard.

No. Roamavo eSIM plans are installed digitally on compatible unlocked devices.

Yes. We recommend buying and installing your eSIM before departure while you have stable Wi-Fi.

Check our supported devices page, then confirm in your phone settings that eSIM or Add eSIM is available.

Yes. A carrier-locked phone may not accept travel eSIMs from another provider.

Some tablets and watches support eSIM, but most Roamavo plans are designed for phones. Check your exact model first.

No. One eSIM profile is normally installed on one device only.

Pick based on trip length and expected use. Maps and messaging need less data, while streaming and remote work need more.

Buy one eSIM for each traveler or device that needs its own data connection.

Plan changes depend on whether the eSIM has already been issued, installed, or used. Contact support with your order email.

Checkout will show the final amount before payment. We do not hide roaming fees inside the plan.

Install it before travel on Wi-Fi, then turn on the Roamavo data line when you arrive.

Your QR code and setup details are sent by email and shown in your Roamavo dashboard.

Usually no. Many eSIM profiles can only be installed once. Do not delete it unless support tells you to.

Yes. Use a stable Wi-Fi connection to download and activate the eSIM profile.

Most plans start when the eSIM connects to a supported network in the destination. Some provider rules may vary by plan.

Your dashboard shows remaining data. Your phone settings may also show usage for the Roamavo line.

Data may stop or slow down depending on the plan. We plan to support top-ups where the provider allows them.

Most plans allow hotspot when the destination network supports it. Any restriction should be shown before checkout.

Roamavo supports many destinations. Use the Destinations page to check the country you need.

Your eSIM connects to local partner networks in the destination. The available network can vary by area and signal quality.

Many plans support 4G/5G where available, depending on your device, location, and local network coverage.

Coverage depends on local partner networks. Cities and popular travel routes usually have stronger service than remote areas.

Most Roamavo plans are data-only. You can use apps like WhatsApp, iMessage, FaceTime, Telegram, maps, and email over data.

Yes. Keep your regular SIM active for your phone number and use Roamavo for mobile data.

If your primary SIM remains active and roaming for SMS is allowed by your carrier, you may still receive messages on that line.

You can use internet calling apps over data. Traditional phone calls are not included in data-only eSIM plans.

Check that data roaming is enabled for the Roamavo line, your device is unlocked, and you are in the covered destination.

Open the QR code on another screen or use manual installation details if available. Make sure your camera can clearly read it.

Speed depends on local network conditions, coverage, congestion, device model, and whether you have reached a plan usage limit.

Contact support immediately. Some eSIMs cannot be reissued after deletion, but we will check what is possible.

We plan to support major card payments and common digital wallets. Available methods will be shown at checkout.

Refund eligibility depends on whether the eSIM was installed, activated, used, expired, or affected by a confirmed service issue.

Check your card details, bank approval, billing country, and available balance. If it continues, try another payment method.

Receipts and order details will be available in your dashboard and sent to your email.

Yes. Your account helps you access your eSIM, installation details, usage, and order history.

You can update account details from the dashboard profile page. Some email changes may require verification.

Use the Contact Us page or the support form inside your dashboard. Include your order email, destination, and device model.

Use Log out from the dashboard sidebar or profile menu.

Yes. You can choose the number of eSIMs during checkout. Each traveler should receive their own installation details.

Roamavo can support teams that need simple travel data. Contact us with destination, quantity, and timing.

Invoices and receipts will be available once payments are live. Contact support for business billing needs.

Yes. Creators, publishers, and travel websites can apply to promote Roamavo and earn commission.

Our current affiliate page describes a 15% commission model for successful qualifying sales.

Travel bloggers, YouTubers, influencers, comparison websites, and email marketers can apply.