Roamavo Fair Usage Policy

Last updated: June 20, 2026

This Fair Usage Policy explains how Roamavo data plans may be used, what types of usage are allowed, what types of usage are not allowed, and how fair usage, speed management, network restrictions, hotspot use, and unlimited or high-data plans may work.

This Fair Usage Policy applies to all eSIM data plans purchased through roamavo.com and related Roamavo services.

Roamavo is operated by:

Roamavo LLC30 N Gould St Ste RSheridan, WY 82801United States

Email: support@roamavo.comWebsite: roamavo.com

By purchasing or using a Roamavo eSIM data plan, you agree to this Fair Usage Policy, our Terms and Conditions, Refund Policy, Privacy Policy, Delivery Policy, and any plan-specific terms shown at checkout.

1. Purpose of This Policy

Roamavo provides prepaid travel eSIM data plans for personal travel connectivity. Our goal is to provide customers with a reliable and fair mobile data experience while protecting the quality of service for other customers and complying with the rules of our eSIM providers, roaming partners, and mobile network operators.

Mobile networks are shared networks. Excessive, abusive, automated, commercial, or non-standard use can affect network performance, increase costs, violate provider rules, or harm the experience of other users.

This Fair Usage Policy is designed to prevent misuse while allowing normal travel data usage.

2. Data-Only Travel Service

Roamavo eSIM plans are intended for mobile data use while traveling.

Unless clearly stated otherwise, Roamavo plans are data-only and do not include:

1. Traditional voice calls.
2. SMS text messages.
3. A local phone number.
4. Emergency calling.
5. Carrier billing.
6. Premium telecommunication services.

You may use data-based apps such as maps, messaging apps, email, web browsing, social media, ride-hailing apps, translation apps, banking apps, video calls, and travel apps, subject to network availability, local laws, app restrictions, and plan limits.

3. Fixed-Data Plans

Most Roamavo plans are fixed-data plans.

A fixed-data plan includes a specific amount of data and a specific validity period, such as:

1. 1 GB for 7 days.
2. 5 GB for 30 days.
3. 10 GB for 30 days.
4. 20 GB for 30 days.

For fixed-data plans:

1. The plan ends when the data allowance is fully used or the validity period expires, whichever comes first.
2. Unused data normally expires at the end of the validity period.
3. Unused data does not carry over unless clearly stated.
4. The plan cannot normally be paused, restarted, or extended unless a compatible top-up is available.
5. Speed may vary depending on the local network, device, location, congestion, and network conditions.

For fixed-data plans, there is usually no “fair usage limit” beyond the purchased data allowance. However, this policy still applies to abusive, unlawful, commercial, automated, or prohibited use.

4. Unlimited, Day-Pass, or High-Data Plans

If Roamavo offers unlimited, day-pass, high-data, or similar plans, those plans may be subject to fair usage rules.

“Unlimited” does not always mean unlimited high-speed data. Depending on the plan and provider rules, an unlimited or day-pass plan may include:

1. A daily high-speed data allowance.
2. A reduced-speed period after reaching a usage threshold.
3. Speed throttling after heavy usage.
4. Network management during congestion.
5. Restrictions on hotspot or tethering.
6. A reset of high-speed allowance after a set period, such as the next day.
7. Provider-specific limits.
8. Mobile network operator restrictions.

If a plan has a specific fair usage limit, high-speed allowance, daily limit, throttling rule, or reduced-speed condition, we will aim to display this information on the plan page, checkout page, help article, or dashboard.

If an unlimited or high-data plan is subject to fair usage, refunds will generally not be provided simply because speed was reduced after reaching a disclosed usage threshold.

5. Network Speed and Performance

Roamavo does not guarantee a specific speed, latency, network technology, or signal strength.

Plan pages may show estimated or supported network technologies such as:

1. 4G.
2. LTE.
3. 5G.
4. Local partner network names.

These descriptions do not guarantee that the listed technology will be available everywhere or at all times.

Actual speed and performance may depend on:

1. Your destination.
2. Your exact location.
3. Local network coverage.
4. Network congestion.
5. Device compatibility.
6. Device bands and frequency support.
7. Weather or environmental conditions.
8. Buildings, underground areas, rural areas, airports, border zones, ships, aircraft, or remote locations.
9. Network operator maintenance.
10. Local laws or network restrictions.
11. Roaming partner availability.
12. Whether the selected network is supported at that time.

Roamavo is not responsible for ordinary speed variation, temporary network congestion, or weak signal caused by local conditions.

6. Network Management

Roamavo’s eSIM providers, roaming partners, or mobile network operators may manage network traffic to protect service quality and network stability.

Network management may include:

1. Reducing speeds after heavy usage.
2. Prioritizing certain traffic types.
3. Limiting high-bandwidth activity during congestion.
4. Blocking prohibited traffic.
5. Restricting abusive usage patterns.
6. Suspending or limiting service for security, fraud, or legal reasons.
7. Enforcing fair usage thresholds.
8. Applying local operator rules.

These measures may be applied automatically and may vary by country, network, provider, or plan.

7. Hotspot and Tethering

Hotspot and tethering may be allowed on some plans, but not all plans.

If hotspot/tethering is allowed, it is intended for reasonable personal use, such as connecting your laptop, tablet, or another personal device while traveling.

Hotspot and tethering may be restricted, blocked, slowed, or unavailable depending on:

1. The specific plan.
2. The destination.
3. The eSIM provider.
4. The local mobile network operator.
5. Your device settings.
6. Operating system restrictions.
7. Fair usage limits.
8. Network congestion.

You should check the plan details before purchasing if hotspot or tethering is important to you.

Roamavo is not responsible if hotspot or tethering is unavailable because the plan, provider, network, or device does not support it.

8. Personal Use Requirement

Roamavo plans are intended for normal personal travel use.

Allowed personal use includes:

1. Browsing the web.
2. Using maps and navigation.
3. Messaging apps.
4. Email.
5. Social media.
6. Video calls.
7. Music streaming.
8. Video streaming within reasonable limits.
9. Travel apps.
10. Banking apps.
11. Ride-hailing and delivery apps.
12. Personal hotspot use where allowed.
13. Work-related browsing, email, meetings, or normal remote work while traveling.

Roamavo plans are not intended to replace a permanent home internet connection, business broadband connection, data center connection, mass automation setup, or commercial networking solution.

9. Prohibited Use

You must not use Roamavo plans for unlawful, harmful, abusive, fraudulent, commercial, or excessive activities.

Prohibited use includes, but is not limited to:

1. Illegal activities.
2. Fraud.
3. Identity theft.
4. Phishing.
5. Spamming.
6. Sending malware, viruses, or harmful code.
7. Unauthorized access to systems or networks.
8. Hacking, scanning, or attacking networks.
9. Distributed denial-of-service activity.
10. Bot activity or automated scraping.
11. Mass account creation.
12. Credential stuffing.
13. Abuse of websites, apps, APIs, or online services.
14. Reselling Roamavo data service without written permission.
15. Sharing one plan for commercial resale.
16. Using the plan as a permanent fixed internet replacement.
17. Operating servers, proxies, VPN resale, relays, tunneling services, or traffic-forwarding services.
18. Cryptocurrency mining.
19. Excessive peer-to-peer file sharing.
20. Large-scale file hosting, CDN usage, or backup operations.
21. Continuous high-bandwidth automated activity.
22. Activities that overload or disrupt mobile networks.
23. Activities that violate mobile operator, roaming partner, or provider rules.
24. Activities that violate sanctions, export control rules, or local telecommunications laws.
25. Any use that harms Roamavo, our providers, network operators, payment processors, or other customers.

If we reasonably believe you are using the Services in a prohibited way, we may suspend, restrict, terminate, or refuse service without refund.

10. Excessive Use

Even where a plan includes a large amount of data or is described as unlimited, it must be used reasonably and personally.

Usage may be considered excessive if it:

1. Is inconsistent with normal personal travel use.
2. Places unusual load on the network.
3. Appears automated, commercial, or abusive.
4. Violates provider or network operator limits.
5. Causes or risks service disruption.
6. Triggers fraud, abuse, or network-security alerts.
7. Attempts to bypass plan restrictions.
8. Uses the eSIM as a permanent broadband or commercial connectivity solution.

If excessive use is detected, speeds may be reduced, service may be restricted, or the plan may be suspended or terminated, depending on provider and network rules.

11. Streaming, Downloads, and High-Bandwidth Use

Streaming, large downloads, cloud backups, online gaming, video calls, and file transfers can consume data quickly.

Customers are responsible for managing their own data usage.

For fixed-data plans, heavy use may cause the plan to run out quickly.

For unlimited or high-data plans, heavy use may trigger fair usage limits, speed reduction, or network management.

Examples of high-bandwidth activities include:

1. HD or 4K video streaming.
2. Large app updates.
3. Cloud photo or video backups.
4. Operating system updates.
5. Large file downloads.
6. Online gaming.
7. Long video calls.
8. Hotspot use with multiple devices.
9. Automatic syncing.
10. Background app updates.

To reduce unwanted data usage, we recommend disabling automatic updates, cloud backups, and background app refresh while using travel data.

12. Data Usage Tracking

Roamavo may display data usage, remaining data, plan status, and expiry information in your dashboard where available.

Usage data may be delayed or approximate because it depends on updates from eSIM providers, roaming partners, and mobile network operators.

Your device may show data usage differently from Roamavo or the network provider due to differences in timing, rounding, cached data, background usage, local measurement methods, or network reporting delays.

The data usage shown by the eSIM provider or network partner will generally be treated as the authoritative usage record for plan management, refund review, and dispute handling.

13. Data Expiry

Unused data normally expires at the end of the plan validity period.

Unless clearly stated otherwise:

1. Unused data does not roll over.
2. Expired data cannot be recovered.
3. Expired plans cannot normally be reactivated.
4. Expired plans may not be eligible for top-up.
5. A new plan or new eSIM may be required after expiry.

If a plan supports top-up, top-up availability will depend on the original eSIM, provider rules, destination, and whether the eSIM is still eligible.

14. Top-Ups and Fair Usage

Top-ups may be available for some eSIMs but not all.

Top-up availability depends on:

1. The original plan.
2. The eSIM provider.
3. The destination.
4. The current eSIM status.
5. Whether the original plan has expired.
6. Whether compatible top-up packages exist.
7. Provider and network rules.

A top-up may have its own data allowance, validity period, activation rule, and fair usage limits.

Top-ups are subject to this Fair Usage Policy just like original plans.

15. Roaming and Local Restrictions

Roamavo plans may depend on roaming agreements between eSIM providers, network operators, and local carriers.

Service may be limited, blocked, slowed, or unavailable due to:

1. Local telecommunications regulations.
2. Network operator restrictions.
3. Roaming partner changes.
4. Sanctions or compliance rules.
5. Device restrictions.
6. Destination-specific rules.
7. Emergency network conditions.
8. Provider availability.

Some apps, websites, VoIP services, streaming services, or online platforms may not work in certain countries because of local laws, app provider rules, blocking, geo-restrictions, or content restrictions.

Roamavo is not responsible for third-party app, website, streaming, VoIP, or content restrictions where mobile data service itself is available.

16. VPN Use

Customers may use a personal VPN for privacy or security where allowed by law and by the destination country.

However:

1. VPN use may reduce speed.
2. Some networks may block or limit VPN traffic.
3. Some apps or websites may reject VPN connections.
4. VPN usage may increase data consumption.
5. VPN use may be illegal or restricted in some countries.

Roamavo is not responsible for issues caused by VPN apps, VPN providers, local VPN restrictions, or blocked VPN traffic.

You are responsible for complying with local laws regarding VPN use.

17. Device Settings and Background Usage

Your device settings can affect data usage and connectivity.

You are responsible for managing settings such as:

1. Mobile data selection.
2. Data roaming.
3. APN settings.
4. Network selection.
5. Low data mode.
6. Background app refresh.
7. Automatic app updates.
8. Cloud backups.
9. Photo/video sync.
10. Operating system updates.
11. Hotspot usage.
12. Dual SIM settings.
13. Default voice/data SIM settings.

Roamavo is not responsible for data consumed by your device, apps, system updates, backups, syncing, or other background activity.

18. Suspension, Restriction, or Termination

Roamavo, our eSIM providers, roaming partners, or mobile network operators may suspend, restrict, throttle, or terminate service if:

1. You violate this Fair Usage Policy.
2. You violate our Terms and Conditions.
3. Fraud, abuse, or unlawful activity is suspected.
4. A payment is disputed, reversed, unauthorized, or fraudulent.
5. Provider or network operator rules require restriction.
6. Excessive or abnormal usage is detected.
7. Use risks harm to networks, systems, providers, or other customers.
8. We are required to do so by law, payment processor, provider, or authority.

If service is suspended or terminated because of prohibited, abusive, fraudulent, or unlawful use, you may not be eligible for a refund.

19. Refunds and Fair Usage

Refund eligibility is governed by our Refund Policy.

Fair usage issues may affect refund eligibility.

Refunds are generally not provided when:

1. Data was significantly used.
2. A fixed-data plan was used up.
3. An unlimited or day-pass plan reached a disclosed fair usage threshold.
4. Speed was reduced according to plan rules.
5. The issue was ordinary network congestion or weak local coverage.
6. The customer used the plan for prohibited or abusive activity.
7. The customer used the plan as a permanent broadband replacement.
8. The customer failed to follow installation or device-setting instructions.
9. The customer refused troubleshooting.
10. The plan expired.

However, Roamavo may consider a refund, partial refund, replacement, or account credit if there is a verified service issue caused by Roamavo, our eSIM provider, or a network partner, and the issue cannot be resolved within a reasonable time.

20. Monitoring and Enforcement

Roamavo may monitor plan status, usage data, transaction data, account activity, fraud signals, and support information to enforce this Fair Usage Policy.

We may also receive usage or abuse information from eSIM providers, roaming partners, mobile network operators, payment processors, fraud-prevention tools, or infrastructure providers.

We may take action if we reasonably believe this policy has been violated, including:

1. Warning the customer.
2. Asking for more information.
3. Limiting support or features.
4. Restricting service.
5. Suspending service.
6. Terminating a plan.
7. Refusing future orders.
8. Cancelling account credits or promotional benefits.
9. Denying refunds.
10. Reporting unlawful activity where required or appropriate.

21. Changes to This Fair Usage Policy

We may update this Fair Usage Policy from time to time to reflect changes in our plans, provider rules, network restrictions, legal requirements, or business practices.

When we update this policy, we will change the “Last updated” date at the top.

The Fair Usage Policy in effect at the time of purchase will generally apply to that purchase unless a later version is required by law, required by a provider, or more favorable to the customer.

22. Contact Us

If you have questions about this Fair Usage Policy, your plan, your data usage, or a service issue, contact us:

Roamavo LLC30 N Gould St Ste RSheridan, WY 82801United States

Email: support@roamavo.comWebsite: roamavo.com

We aim to respond to support requests within 24 hours.